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Customer Stories

How US Auto Parts Slashed Customer Support Response Time
US Autoparts slashed customer response time
In Customer Service, Customer Stories 5 min read

How US Auto Parts Slashed Customer Support Response Time

Find out how US Auto Parts reduced their customer support response time almost instantaneously in four simple steps.

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By Chris Dunne
A Successful Ecommerce Business Born Out of a Bad Experience
In Customer Service, Customer Stories 3 min read

A Successful Ecommerce Business Born Out of a Bad Experience

A bad customer experience with a D&D purchase pushed Ted Cory to launch Skullsplitter Dice, a brand for role-players that focuses on shopper satisfaction.

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By Lorna Franklin
1 Million Instagram Followers and Counting: How Public Desire Nails Customer Experience
In Customer Stories, eCommerce Tips 5 min read

1 Million Instagram Followers and Counting: How Public Desire Nails Customer Experience

Read the story of how global footwear brand Public Desire, handles the customer experience demands of today’s fashion savvy female.

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By Lorna Franklin
8 experts share unique customer service tips
In Customer Stories, eCommerce Tips 6 min read

8 experts share unique customer service tips

Again and again, you’ll find the same customer service tips online. We interviewed 7 experts in the space to find out the tips needed to set you aside from the competition

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By Holly McQuillan
How an innovative shoe accessory company scales its customer support
In Customer Stories 4 min read

How an innovative shoe accessory company scales its customer support

As Hickies sales grew, so did its need for an e-commerce help desk. See how xSellco helped the shoe accessory company scale its customer support.

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By Lyndsay McGregor
Seller Spotlight: How FreestyleXtreme gets over 800 positive reviews every month
In Customer Stories 8 min read

Seller Spotlight: How FreestyleXtreme gets over 800 positive reviews every month

Watch our interview with FreestyleXtreme to see how they’ve leveraged a unique customer experience to skyrocket their Amazon and eBay reviews.

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By Lorna Franklin

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